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Our Commitments

  • DISCUSS WITH A
    PRODUCT EXPERT

    Our product experts are available to help you find the
    product that best fits your needs and to answer all your questions from Monday to Friday, 9 am - 6 pm.
    We would like to inform you that the april 21st the phone lines are exceptionnaly closed. We apologize for the inconvenience and invite you to contact us again after this date or via the contact form. Thank you

    Salomon product expert

    You also can contact an expert by phone at 0044 2070783528 (free call whithin France, Germany, Spain)

  • SATISFIED OR YOUR MONEY BACK !

    If you are not satisfied with your purchase on www.salomon.com, simply return the affected items within 15 days of delivery. We will reimburse the cost of your items (not the return shipping costs). The items must be returned within the stated period, and must be intact and complete. They must not have been used (or washed or worn) and must be in their original packaging in good condition. If you are returning goods because the product is damaged or is not the product you ordered, please contact customer services for a refund of your shipping costs, on 0044 2070783546 from 9 am to 6 pm, Monday to Friday.

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  • FREE DELIVERY SHIPPING On salomon.com, standard delivery is free for all orders.

    For products available in 1/3 days

    All orders placed before 3 p.m will be delivered by UPS free of charge within 3 working days.

    For products available in 6/8 days

    All orders placed before 3 p.m will be delivered by UPS free of charge within 8 working days.

    If your order contains products available from both delivery times, then the whole order will be sent within 8 days.

    On salomon.com, standard delivery is free for all orders.

    For products available in 1/3 days

    All orders placed before 3 p.m will be delivered by DHL free of charge within 3 working days.

    For products available in 6/8 days

    All orders placed before 3 p.m will be delivered by DHL free of charge within 8 working days.

    If your order contains products available from both delivery times, then the whole order will be sent within 8 days.

    WOULD YOU LIKE A FASTER DELIVERY?

    Choose 24-hour express delivery - £10

    If you would like to receive your delivery faster, you can choose express delivery at the checkout before confirming your order. All orders placed before 3 pm will be delivered by UPS the following day (24 hours).

    WOULD YOU LIKE A FASTER DELIVERY?

    Choose 24-hour express delivery - £10

    If you would like to receive your delivery faster, you can choose express delivery at the checkout before confirming your order. All orders placed before 3 pm will be delivered by DHL the following day (24 hours).

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  • SALOMON quality warranty

    All our products are covered by the following quality warranties :

    3 Yrs

    pour les pantalons et vestes de ski

    2 Yrs

    for other products

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